Policies

Terms of use

Penelec (Pengelly Electrical Pty. Ltd.)
ABN: 51 135 642 152
Last Updated: 13th November 2024

Welcome to the Penelec website, located at www.penelec.au (“Website”). These Terms of Use (“Terms”) govern your use of the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Acceptance of terms

By using our Website, you confirm that you have read, understood, and agree to comply with these Terms, along with our Privacy Policy. Pengelly Electrical Pty. Ltd. (“Penelec,” “we,” “us,” or “our”) reserves the right to amend these Terms at any time. Your continued use of the Website after changes are posted constitutes acceptance of those changes.

2. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this Website by any third party. You agree not to:

· Upload, post, or transmit any material that is defamatory, offensive, or unlawful.
·Disrupt or interfere with the security of the Website or any services or content provided on the Website.
· Attempt to gain unauthorised access to any portion of the Website or any systems or networks connected to the Website.

3. Intellectual property

All content, design elements, text, graphics, logos, images, and software on this Website are the property of Penelec or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may view, download, or print content for personal, non-commercial use only. Any other use, reproduction, or distribution requires prior written permission from Penelec.

4. Disclaimer of warranties

The content on our Website is provided “as is” and without warranties of any kind, either express or implied. While we strive to provide accurate and up-to-date information, Penelec makes no warranties or representations about the accuracy, reliability, suitability, or availability of the content or services on the Website. Your use of the Website is at your own risk.

5. Limitation of liability

To the extent permitted by law, Penelec shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use or inability to use the Website or any content therein, even if Penelec has been advised of the possibility of such damages. This limitation includes, but is not limited to, any damages caused by viruses or other harmful components that may infect your computer equipment or data.

6. Links to third-party websites

Our Website may contain links to external websites. These links are provided for your convenience, and Penelec does not endorse, control, or assume responsibility for the content or practices of any third-party sites. Your use of linked sites is subject to the terms and policies of those websites.

7. Indemnification

You agree to indemnify, defend, and hold harmless Penelec, its directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in connection with your use of the Website, your violation of these Terms, or your violation of any third-party rights.

8. Privacy

Our Privacy Policy, available on our Website, explains how we collect, use, and protect your personal information. By using our Website, you agree to the terms of our Privacy Policy.

9. Termination

We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, if we believe you have violated these Terms or are otherwise engaged in unlawful activity.

Upon termination, you must cease all use of the Website and destroy any materials downloaded or otherwise obtained from the Website.

10. Governing law

These Terms are governed by and construed in accordance with the laws of Australia. By using this Website, you agree to submit to the exclusive jurisdiction in any dispute arising from these Terms or your use of the Website.

10. Contact us

If you have any questions, concerns, or complaints about these Terms, please contact us at admin@penelec.au.

Privacy policy

Penelec (Pengelly Electrical Pty. Ltd.)
ABN: 51 135 642 152
Last Updated: 13th November 2024

1. Personal information we collect

When you make an enquiry through our website, we may collect the following personal information:

· Name
· Email address
· Phone number

We collect this information to enable us to respond to your enquiry and to provide you with information regarding our services.

2. How we use your personal information

We use the personal information you provide for the following purposes:

· To respond to your enquiries and provide information about our services.
· To communicate with you regarding our business activities and any other relevant updates related to your enquiry.
· To improve our website and services, ensuring a better experience for our users.

3. Disclosure of personal information

We respect your privacy and will not sell, rent, or disclose your personal information to third parties without your consent, except in the following situations:

· Service Providers: We may share your information with trusted third-party providers who assist us in operating our website or conducting our business (e.g., IT service providers).
· Legal Obligations: We may disclose your information if required by law, regulation, or legal process.

4. Storage and security of personal information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We store your information on secure servers and restrict access to authorised personnel only. However, no data transmission over the internet or data storage system can be guaranteed as 100% secure.

5. Access and correction

You have the right to access the personal information we hold about you and to request corrections if you believe any information is inaccurate. To request access or correction, please contact us at admin@penelec.au.

6. Changes to our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on our website, and the updated policy will be effective as of the date it is posted.

7. Contact us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at admin@penelec.au.We will respond to your enquiry as soon as possible and aim to resolve any concerns efficiently.